Question 1

Do you offer free valuations?

Accepted Answer

Yes — send photos to our email or bring items into the shop. Valuations are always free and no-obligation.

Question 2

Do you buy Pokémon cards and Japanese Pokémon products?

Accepted Answer

Absolutely. We're active buyers of English and Japanese Pokémon — singles, sealed product, vintage WOTC and modern sets. Cash paid.

Question 3

How quickly can you clear a house?

Accepted Answer

Most single-property clearances are completed within one day. We can usually offer an appointment within the same week.

Question 4

Are you a licensed waste carrier?

Accepted Answer

Yes. Murrays is fully licensed and insured, and all waste is disposed of, recycled or resold responsibly.

Question 5

How much does a house clearance cost in Leicester?

Accepted Answer

Every property is different. Costs depend on size, access and volume — but because we're also collectables buyers, valuable items are often offset against the quote.

Question 6

Can you help with probate?

Accepted Answer

Yes. We work with families and solicitors to clear estates sensitively, providing itemised valuations where useful for probate paperwork.

Question 7

Do you take furniture, appliances and garden waste?

Accepted Answer

Yes — full house, garage, loft, shed and garden clearances. We remove furniture, white goods, IT equipment and general waste.

Question 8

Do you travel outside Leicester?

Accepted Answer

We cover all of Leicestershire and surrounding counties. Get in touch and we'll confirm.

Question 9

How do I pay / get paid?

Accepted Answer

For clearances, payment is due on completion. For collections we're buying, we pay in cash on collection.

Everything you need to know